Privacy Policy
Last updated: 19 September 2026
City Index Research and Advisory Private Limited (“City Index”, “we”, “us”) is committed to safeguarding the privacy and confidential personal data of our website visitors, clients, and students. This Privacy Policy details our practices concerning the collection, storage, use, and disclosure of information in compliance with the SEBI (Research Analysts) Regulations, 2014, and the Digital Personal Data Protection Act, 2023.
1. Information We Collect
When you browse our website, fill out an enrollment form, or subscribe to Equinova research, we may collect:
- Contact Details: Full name, WhatsApp/mobile telephone number, and email address.
- KYC Details: In accordance with SEBI/PMLA requirements for paid advisory services, address and identification documents where legally required.
- Transaction Records: Payment mode, transaction IDs, invoice numbers, and payment dates. We do NOT store sensitive card numbers or CVVs.
- Technical Telemetry: Anonymized IP addresses, browser types, and session timestamps for site security and analytics.
2. Critical Disclosure: Credentials We NEVER Ask For
3. How We Use Your Information
- Delivering access to our Equinova model portfolio research reports and timely sector updates.
- Allocating seats, sending live Zoom/Google Meet links, and coordinating mentoring for the 12-Day Online Equity Classes.
- Issuing tax invoices and maintaining statutory compliance records under SEBI and RAASB oversight.
- Responding to investor support and grievance inquiries via our compliance desk.
4. Payment Security & Non-Cash Modes
In line with our regulatory obligations, all fees are accepted exclusively through RBI-authorized non-cash channels (such as UPI, Net Banking, credit/debit cards, and bank transfers, or through the optional RAASB Centralised Fee Collection Mechanism - CeFCoM). Payment processing is encrypted using industry-standard 256-bit SSL protocols.
5. Non-Disclosure & Zero Data Sale Policy
We do not sell, rent, lease, or trade your personal data to third-party telemarketers or external advertisers. Information is only shared with statutory authorities (such as SEBI, RAASB, or judicial bodies) when strictly required under applicable Indian laws and regulatory audit mandates.
6. Data Retention & Rights
We retain client transaction records for the statutory retention period specified under SEBI regulations. Clients have the right to review, update, or correct their contact records by emailing our compliance officer at compliance@gocityresearch.in.
7. Grievance & Compliance Officer
For any queries or concerns regarding your personal data and privacy, you may reach out to:
Riya Kasturi (Compliance Officer)
Email: compliance@gocityresearch.in • Phone: +91 8904566150
Office: Office No. 303, 3rd Floor, Shri Laxminarayan Arcade, Opp. Shri Balaji Arcade, Mahatma Fule Road, Shahapur, Belgaum - 590003, Karnataka.
City Index Research and Advisory Private Limited is a SEBI-registered Research Analyst (Registration No. INH000023135, BSE Enlistment No. 6720 under RAASB oversight, validity September 2025 to September 2030, CIN U66190KA2024PTC196280). Investment in the securities market is subject to market risks; read all related documents carefully before investing. Registration granted by SEBI and certification from NISM in no way guarantee the performance of the intermediary or provide any assurance of returns to investors. Research recommendations are non-personalised and are not tailored to any individual's financial situation.